I was very pleased with Bay Home and Window from start to finish with my home project. From the initial phone call, to the final installation, they were professional all the way. The design consultant who came to my home was extremely helpful. He helped me choose the right materials, and kept it within a reasonable price range. The gentleman who installed the shutters (Miguel) was incredibly skilled, efficient and neat – he truly takes pride in his work. And, I love the final product – it makes my home look fabulous! I highly recommend Bay Home and Window – they have a great selection of materials, and skilled professionals who know their craft. They will be my company of choice for my next home project – a built-in entertainment center.
Fifteen years-ago we bought custom wood shutters throughout our home from Bay Home and Window. We had a great experience and our shutters still look great. Recently we remodeled our closet and had them back to create a custom closet. I had no idea how much we could love a closet. Everyone at Bay Home and Window was easy to work with – they helped us figure out the design and utilized every inch of our odd sized space. From appointment scheduling to installation everyone was very professional and exceeded our expectations.
We have a beautiful craft room/home office thanks to Bay Home and Window and their custom made, built-in, organization system. The designer created a space we all love to be in.
We have two garage cabinets, one occupying half a wall, and we are very happy with them both. They look great and hold all our stuff. The installation went without a hitch and the installers were very efficient and cleaned up the area and floor after they were done.
Received education of the products out there through the sales person. We met with other vendors and they couldn’t offer the same quality. We love our shutters and we will be getting additional window treatments through Bay Home.
The whole experience from start to finish was very professional. I love my new plantation shutters! I highly recommend them.
Amazing customer service and incredibly aesthetic design.
From the 1st contact with Bay Home and Window, the 3rd party installer, I knew I made the right choice. Always professional, always polite, always on time. The designer came to my house and discussed the options. She took measurements and told me a 2nd person would come out to measure, just to make sure. Paperwork signed, 2nd appointment made later, product arrived and was installed. I was reassured all along the way that if I had questions to just call. Such a great company to do business with. They know and deliver customer service. I highly recommend them.
I would like to take this opportunity speak about the amazing experience I’ve had with “Bay Home & Window.” Without pause or delay this is how a business should be ran. I believe the separating difference between companies is the customer service they sell along with their product(s). My sales designer was “Brent Butler.” Right from the start he was on time and ready sale your product. He is extremely knowledgeable on the various products and options for the customer. The next person I met was gentleman by the name of “Jose” who came to my home to verify the measurements that Brent had taken. Again, he was on time and his customer service was top shelf. Last but certainly not least was my installer “Jacob.” If there’s one word that describes Jacob it would be “perfectionist.” He was on time and professional. He made sure he prepped the areas he would be working in as not to damage or make a mess. He is extremely meticulous and looks at every detail of the install. This is the guy I want coming to my house for all my installs because I know it’s going to get done right. He treated my home and this install as if he were doing something for his own family. Hands down an amazing job all the way around. I am recommending.
Bay Home and Window recently installed our combination shutters and window blinds. My family are very satisfied with all the staff that helped us with our little project. From the designer, Elizabeth that came in to help us decide what would be the best fit for our budget. The project manager, Chris, the installation staff and the turn-around time the project was finished all to our satisfaction. They were actually ahead of the estimated completion of the project. We are very pleased with their work. We highly recommend them.
It has been an absolute pleasure working with this company. We walked into a store to look at window treatments for some windows in my mom’s home. Bay Area Home & Window had a sales rep. there. After talking with the sales rep., she was able to have a salesman come out to the house the same day. I was thoroughly impressed with the person who came out to the house to see what we were interested in, the person who came out to measure, the installer, and all persons I have spoken with on the phone. All extremely nice, thoroughly explain everything, and listen to their customers. The shutters came out beautiful and a wonderful installation job. Highly recommend this company.